Legal notice

This Legal Notice provides ownership, responsibility, intellectual-property, product-information, and legal-compliance disclosures for freemarketiq.shop. The site operates under the FreeMarketIQ trade name for a Canada-focused online retail storefront. This notice should be read with the other policies in this document.

1. Site Operator Identification

The online storefront is operated under the FreeMarketIQ trade name. For any completed sale, the contracting merchant is the merchant identified on the customer's order confirmation, invoice, payment record, or other business disclosure supplied with the transaction. The primary electronic contact is info@freemarketiq.shop. Legal notices should be addressed to the Store Operator and privacy matters to the Privacy Officer.

The domain and trade name are not represented in this notice as a substitute for a government-registered legal name, registration number, tax number, or physical address. Those details must match the merchant's actual records and any disclosure required in the jurisdiction where it is established or sells. Customers may request the legally required transaction information through the contact channel.

2. Effective Date and Policy Record

This policy pack is effective August 25, 2026. The version posted when an order is accepted ordinarily governs that order, together with any product-specific disclosure and later change required by law. The merchant should retain previous versions and a record of material changes so customers and regulators can determine which notice applied at a relevant time.

3. Purpose of Site Information

Site content supports product discovery, comparison, purchase, fulfilment, and customer service. It is general commercial information, not legal, medical, electrical, engineering, installation, nutritional, or other professional advice. A customer should obtain qualified advice when a product or intended use involves safety, code, health, structural, technical, or regulatory considerations.

Nothing on the site creates a professional-client, fiduciary, agency, partnership, franchise, employment, or joint-venture relationship. A sale contract arises only as described in the Terms of Service. A customer must not rely on informal content or a general article as a product-specific guarantee unless the merchant expressly incorporates it into the transaction.

4. Copyright

Original site text, layout, graphics, compilations, and merchant-owned photographs are protected by Canadian and international copyright laws. Product photographs, manuals, specifications, videos, and brand assets supplied by manufacturers or licensors remain owned by their respective rights holders. Their appearance on the site does not transfer ownership to the merchant or user.

A user may download or print a reasonable copy of product and policy information for personal shopping, installation reference, warranty, or transaction records. Reproduction, republication, resale, systematic extraction, mirroring, modification, or commercial use requires permission unless a statutory exception applies. Copyright notices and digital rights information must not be removed.

5. Trademarks and Trade Names

FreeMarketIQ, the domain, logos used by the store, and any associated get-up may function as trade names or trademarks of their respective owner. Other product names, logos, and marks belong to their owners. Reference to a third-party mark is for truthful product identification, compatibility description, comparison, authorized resale, or another lawful purpose and does not by itself imply sponsorship or endorsement.

6. Product Descriptions and Images

We aim to present material product information accurately but rely in part on suppliers and manufacturers. Specifications, packaging, model revisions, accessories, colour, texture, and availability may change. Screen and lighting differences can affect appearance. Measurements may be approximate or subject to ordinary manufacturing tolerances. The product delivered must nevertheless conform to the sale contract and mandatory legal standards.

For this store's general marketplace assortment, customers must review the full listing and applicable documentation before purchase and use. Customers should follow every label, manual, age recommendation, warning, and care instruction supplied with the product and should use qualified help whenever a product requires technical installation. Contact us before ordering if a missing specification is material. We will correct a material known error and provide the remedy required for an affected accepted order.

7. Compatibility and Installation Disclaimer

A compatibility tool, search filter, staff suggestion, model list, or cross-reference is based on information supplied and does not replace checking the exact product and equipment identifiers. Manufacturers can revise parts and specifications within a model range. The customer should compare dimensions, connectors, ratings, serial ranges, and manual requirements.

Installation or modification by an unqualified person can cause injury, fire, leak, electrical shock, property damage, code breach, or warranty loss. Electrical, gas, refrigerant, structural, plumbing, built-in, or other regulated work must be performed by a qualified person where required. The merchant is not responsible for unsafe or unlawful installation to the extent permitted by law.

8. External Links and Third-Party Content

The site may link to Shopify, payment services, carriers, manufacturers, manuals, regulators, social media, or other websites. Links are provided for convenience or relevant information. We do not control every external page, change, security practice, availability, or statement. Users should review the destination's terms and privacy notice and should verify that they are on the intended domain.

9. Reviews and Community Content

Reviews and questions may express the contributor's own experience and are not necessarily the merchant's statements. Results can vary with use, installation, environment, skill, and product revision. We may moderate content for relevance, authenticity, privacy, safety, illegality, threats, spam, conflicts of interest, or rights infringement. Honest criticism is not removed merely because it is unfavorable.

10. Security Notice

Users must not attempt unauthorized access, vulnerability testing, malware distribution, credential theft, scraping that disrupts service, or another attack. Suspected security issues should be reported privately to the contact email with enough information to investigate and without exploiting or disclosing personal information. We may preserve logs and cooperate with Shopify, providers, affected individuals, and authorities.

11. Product Safety and Recalls

Customers should read warnings, supervise children where appropriate, maintain products, and stop use if a product appears unsafe. Recall, corrective-action, and safety information may come from a manufacturer or Health Canada. If we learn that an affected product was sold through the store, we may use order information to provide a safety notice as permitted or required by law.

A safety communication is not promotional and may be sent despite a marketing unsubscribe. Customers should follow the recall instructions and preserve proof of purchase and model or serial information. The merchant does not waive responsibility that applicable product-safety or consumer law places on a seller.

12. Accessibility

We aim to make customer-facing information and support reasonably accessible. A user who encounters a barrier or needs information in an alternative format may contact us and identify the page or document involved and the format needed. We will consider reasonable steps consistent with applicable accessibility requirements and technical feasibility.

13. Privacy and Electronic Marketing

Personal information is handled under the Privacy Policy and applicable Canadian privacy laws. Commercial electronic messages are sent in accordance with consent, identification, and unsubscribe requirements that apply, including CASL. A customer may opt out of marketing without losing necessary order, security, recall, or support communications.

14. Consumer Protection

Provincial and territorial consumer protection laws may regulate online contracts, disclosure, unfair practices, delivery, cancellation, legal warranties, refunds, and remedies. Federal laws may regulate competition, misleading representations, product safety, privacy, and electronic marketing. The applicable rules depend on the merchant, customer, product, and transaction.

No disclaimer, limitation, governing-law clause, final-sale term, or other store statement applies to the extent it would waive a right that applicable law makes non-waivable. If part of this notice conflicts with mandatory law, the law prevails and the remainder continues.

15. Limitation of Notice

This Legal Notice should not be read in isolation. The Terms of Service govern site use and sale contracts; the Return and Refund Policy governs remedies and discretionary returns; the Shipping Policy governs delivery; and the Privacy Policy governs personal information. A product page may add a specific term when it is presented before purchase and is lawful.

16. Rights Complaints and Takedown Requests

A rights holder who believes content infringes copyright, trademark, privacy, or another right should identify the work or right, the exact site location, the basis of the claim, ownership or authority, and reliable contact details. We may request verification, restrict content during review, contact the supplier or contributor, and take action consistent with law.

17. Changes and Contact

We may update this notice to reflect legal, technical, operational, or ownership changes. The current version displays its effective date. Questions, accessibility requests, safety notices, and rights complaints may be sent to info@freemarketiq.shop. Include the relevant URL, product, and order number when applicable.